general
Support
Contact channels, support tickets, the emails you receive and professional services on request.
Contact
Tickets
- Opening a support ticketWhere to open a ticket on blackbox.md, which fields to fill in, the limits and how to write a clear request.blackbox.md
- Replies, statuses and closing ticketsHow to follow the conversation, what the statuses mean, how to close a ticket and why you should not reply to the notification email.blackbox.md
Emails and services
- Emails you receive from BLACKBOXThe list of automatic emails: when you receive them, what language they are in and what to do if an email doesn't arrive.blackbox.md · app.blackbox.md
- Professional services on request: administration, DevOps, migrationWhat work the BLACKBOX team takes on at your request (administration, DevOps, migration, consulting) and how to request a quote.general