Getting started
How BLACKBOX works, where to find each feature, and the quick path from sign-up to your first server.
- How to use the help center
- blackbox.md and app.blackbox.md: what you do where
- BLACKBOX glossary
- From sign-up to a working server
Step-by-step guides for your blackbox.md account (orders, payments, balance, invoices, tickets), the app.blackbox.md panel (servers, root access and SSH keys, monitoring, DNS) and connecting AI assistants through MCP, plus Linux technical guides. Search for a question or pick a section.
How BLACKBOX works, where to find each feature, and the quick path from sign-up to your first server.
Sign-up, sign-in, passwords, two-factor authentication, your profile and your personal data.
VPS plans and dedicated servers, operating systems, placing an order and the Orders page.
Card payments, account balance, autopay, invoices, monthly renewal, cancellations and refunds.
Signing in to the app.blackbox.md panel, the My Servers page, power actions, upgrades and deleting servers.
The root password, SSH keys in your account and on the server, password login, connecting and regaining access.
Monitoring charts, email alerts, DNS management through Cloudflare or GoDaddy, and add-on services.
Domains on request, pointing a domain to your server, SSL certificates, the CSR generator and the IP tool.
Connecting AI assistants (Claude, Cursor, VS Code) to your account through MCP: tokens, permissions, tools and security.
Practical guides for our Ubuntu, Debian, AlmaLinux and CentOS Stream images: security, web servers, Docker, maintenance.
Contact channels, support tickets, the emails you receive and professional services on request.
Step-by-step fixes for common problems: SSH, websites, payments, signing in, full disks, errors and limits.
Provider details, the terms in brief, acceptable use, privacy, cookies and the DPA.