Paying by bank transfer and BLACKBOX bank details
The provider's bank details, what to write as the purpose of payment, and when the service is activated.
On this page
You can pay for BLACKBOX orders and invoices by bank transfer, in MDL. The provider's bank details are on the “Contacte” (Contacts) page (blackbox.md/info/contacts), in the “Date pentru factură” (Invoice details) block. To open the page, choose “Informații” (Information) → “Contacte” in the top menu, or use the link in the website footer. All payment methods are described on the “Plata serviciilor” (Payment for services) page (blackbox.md/info/payment, menu “Informații” → “Plata serviciilor”).
Available to: any customer with a blackbox.md account. The bank details are public: any visitor to the website can see them.
Bank transfer suits companies (legal entities, B2B customers) and anyone who pays a BLACKBOX invoice from a bank account. The service is not activated right away: first the bank processes the payment, then the team confirms that the money has been received.
The blackbox.md website is available in Romanian and Russian; this article quotes the Romanian labels with their English meaning.
BLACKBOX bank details
- Open the “Contacte” (Contacts) page: choose “Informații” (Information) → “Contacte” in the top menu, or click the “Contacte” link in the website footer.
- Below the contact cards, click “Date pentru factură” (Invoice details). The block expands and shows the bank details.
| Field on the “Contacte” page | Value |
|---|---|
| “Denumire” (Name) | Click Expert S.R.L. |
| “IDNO” | 1021600002628 |
| “Adresă juridică” (Legal address) | Moldova, mun. Chișinău, Vadul lui Vodă 78/2 |
| “Bancă” (Bank) | BC Moldindconbank SA, fil. A. Russo |
| “SWIFT” | MOLDMD2X366 |
| “IBAN” | MD64ML000000022519662930 |
The bank details also appear:
- on the “Plata serviciilor” (Payment for services) page, in the “Date pentru factură (B2B)” (Invoice details, B2B) block at the bottom of the page (without the legal address). The “Vezi rechizitele complete” (See the full details) button at the top of the page opens the “Contacte” page;
- in the footer of the PDF invoice attached to the “Plată confirmată — BBX-…” (Payment confirmed — BBX-…) email: “Plata se efectuează prin transfer bancar în contul IBAN MD64ML000000022519662930, BC Moldindconbank SA, fil. A. Russo (SWIFT: MOLDMD2X366).” (Payment is made by bank transfer to IBAN account MD64ML000000022519662930, BC Moldindconbank SA, A. Russo branch, SWIFT: MOLDMD2X366.) You receive this email after you pay for an order by card or from your balance.
Note BLACKBOX is a brand managed by Click Expert S.R.L. In your payment order, enter Click Expert S.R.L. as the beneficiary.
Warning Use these bank details for payments in MDL. If you want to pay by transfer in EUR or USD, first ask support@blackbox.md for the details of the account in that currency.
How to get an invoice for a new order
- Add your company details: “Contul meu” (My account) → “Date de facturare” (Billing details). In the “Profil nou” (New profile) form, set “Tip” (Type) to “Persoană juridică” (Legal entity), fill in “Nume profil” (Profile name), “Denumirea companiei” (Company name), “IDNO / nr. înregistrare” (IDNO / registration no.) and the other fields, tick “Folosește implicit la checkout” (Use as default at checkout), and click “Adaugă profil” (Add profile). Details: Billing details for companies and individuals.
- Place the order: click “Comandă” (Order) on the plan's card. At the “Date de facturare” step, choose your profile (it appears as “profile name — company name”) and click “Continuă” (Continue). For the other steps, see Placing an order step by step.
- The order is created with a
BBX-…number and the status “Nou” (New), and you receive the email “Am primit solicitarea dumneavoastră — BBX-…” (We have received your request — BBX-…). The website opens the payment page. You don't need to pay by card: you can close the page. The order stays in “Comenzi” (Orders) with the status “Nou”. - Write to us: “Contul meu” → “Ajutor și suport” (Help and support) → “Tichet nou” (New ticket), or send an email to support@blackbox.md. In “Subiect” (Subject), write, for example, “Payment by transfer for BBX-2026-000123”. In “Descrieți problema” (Describe the problem), ask for an invoice so you can pay by bank transfer. If you did not choose a profile at the “Date de facturare” step, add your company name and IDNO. Click “Trimite tichetul” (Send ticket).
- The team issues the invoice in your company's name and sends it to you by email.
- Pay through internet banking or at a bank counter, using the BLACKBOX bank details and the purpose of payment described below.
What to write as the purpose of payment
In the purpose of payment, enter:
- the order or invoice number;
- your company name.
Payment for BBX-2026-000123, COMPANY_NAME| Number | What it is | Where to find it |
|---|---|---|
BBX-2026-000123 |
the order number | “Comenzi” (Orders), “ID” column; the subject of the “Am primit solicitarea dumneavoastră — BBX-…” (We have received your request — BBX-…) email |
BT-… |
the monthly invoice for renewing the service | “Facturi” (Invoices), “Număr” (Number) column |
INV-… |
an invoice issued by the team | “Facturi”, “Număr” column, or the email from the team |
Important Without the order or invoice number, we cannot quickly match the payment to your order. Pay only once: until the team confirms the transfer, the “Achită comanda” (Pay for the order) button stays in “Comenzi”. Do not also pay for the same order by card.
How to pay monthly invoices by transfer
Monthly renewal invoices are issued by the team. They appear on the “Facturile mele” (My invoices) page, under “Contul meu” (My account) → “Facturi” (Invoices), with the status “Trimisă” (Sent) or “Restantă” (Overdue). The payment deadline is in the “Scadență” (Due date) column.
- Open “Contul meu” → “Facturi”.
- Copy the invoice number from the “Număr” (Number) column. The amount to pay is in the “Total” column.
- Pay the invoice amount using the BLACKBOX bank details, with the invoice number in the purpose of payment.
Next to unpaid invoices, you see the text “Plata online — în curând” (Online payment — coming soon): for now, invoices cannot be paid by card on the website. You can pay them by bank transfer, through Automatic payment of invoices from your balance, or with help from support. For deadlines, see Monthly renewal and paying on time.
When the service is activated
A bank transfer is not instant. The money reaches the BLACKBOX bank account after the banks process it, and then the team confirms receipt. How long this takes depends on the banks, so we cannot give an exact time. If you need the service activated urgently, write to us.
| What you paid | Until confirmation | After receipt is confirmed |
|---|---|---|
| A new order | The order has the status “Nou” (New) in “Comenzi” (Orders). | The order moves to “În lucru” (In progress). For VPS plans, when the server is created, you receive the email “Serverul dvs. este gata — BBX-…” (Your server is ready — BBX-…). |
| An invoice | The invoice has the status “Trimisă” (Sent) or “Restantă” (Overdue) in “Facturi” (Invoices). | The invoice moves to “Achitată” (Paid). If you click “Detalii” (Details), you see the “Achitată la” (Paid on) line with the date. |
Dedicated servers are prepared manually by the team; we contact you when the server is ready. For what the email with the server details contains, see After payment: server activation and emails.
Frequently asked questions
Can I top up my balance by bank transfer? Not from the website. The “Alimentează soldul” (Top up balance) page accepts only card payments. Bank transfer is used for orders and invoices. See Topping up your balance.
I paid by transfer, but the order still has the status “Nou” (New). The status changes only after the bank processes the transfer and the team confirms receipt. If the amount has already been debited from your bank account and the order has not changed, send us the order number and the date and amount of the payment.
I forgot to write the order number in the purpose of payment. Send us the order number, your company name, and the date and amount of the payment, so that we can identify the transfer.
I paid for the same order twice: by card and by transfer. Write to support@blackbox.md with the order number. We review the request, and the refund is made to the same payment method that was used for the payment.