Accepted payment methods
Card via Paynet, your account balance and bank transfer: what you can pay for with each method.
On this page
BLACKBOX accepts three payment methods: a Visa or Mastercard card via Paynet, your BLACKBOX account balance, and bank transfer. Prices and online payments are in Moldovan lei (MDL). You pay online on blackbox.md, in “Contul meu” (My account): you pay for orders under “Comenzi” (Orders) (blackbox.md/account/orders), top up your balance under “Sold” (Balance) (/account/balance), and find your invoices under “Facturi” (Invoices) (/account/invoices). The general rules are also described on the “Plata serviciilor” (Payment for services) page (https://blackbox.md/info/payment).
The blackbox.md website is available in Romanian and Russian; this article quotes the Romanian labels with their English meaning.
Available to: the blackbox.md account holder, once signed in.
Payment methods at a glance
| Method | How you pay | Good to know |
|---|---|---|
| Visa or Mastercard card, via Paynet | On the payment page, “Achitare” (Payment): click “Achitați X MDL” (Pay X MDL), then enter your card details on the Paynet page. | The amount is charged in MDL. A card in another currency is accepted: your issuing bank converts the amount at the day's exchange rate. |
| Account balance: “Sold” (Balance) | On the same “Achitare” page: click “Achitați din sold (Disponibil în sold: X MDL)” (Pay from balance (Available balance: X MDL)). | You can top up your balance only by card, with 50 to 50,000 MDL per top-up. From the balance you can pay only the full amount. |
| Bank transfer | Pay the invoice from your bank, using the bank details of Click Expert S.R.L. | Mainly for companies. The service is activated once the team confirms the payment has been received. For EUR or USD, first ask support for the account details. |
| Cryptocurrencies | — | Not accepted. |
Detailed steps for each method:
- card: Paying by card (Paynet);
- balance: Account balance: how it works, Topping up your balance and Paying for an order from your balance;
- bank transfer: Paying by bank transfer and BLACKBOX bank details.
What you can pay for with each method
| What you pay for | Methods | Where |
|---|---|---|
| A new order (status “Nou” (New)) | Card or balance. By bank transfer: on request, through support. | “Contul meu” (My account) → “Comenzi” (Orders) → “Achită comanda” (Pay for the order) |
| Topping up your balance | Card only | “Contul meu” → “Sold” (Balance) → “Alimentează soldul” (Top up balance) |
| An invoice issued by the team (status “Trimisă” (Sent) or “Restantă” (Overdue)) | Bank transfer, automatic payment from your balance, or through support. It can't be paid online by card. | “Contul meu” → “Facturi” (Invoices) |
| A server upgrade | Balance only | The app.blackbox.md panel, “Upgrade” button |
| A payment made by the AI assistant (MCP) | Balance only | The AI assistant connected to your account |
Important Next to “Trimisă” and “Restantă” invoices, the “Facturi” page shows the text “Plata online — în curând” (Online payment — coming soon). This text means the invoice can't currently be paid online: there is neither a card payment button nor a pay-from-balance button. Pay by bank transfer, through automatic payment from your balance (see Automatic payment of invoices from your balance), or write to us at support@blackbox.md with the invoice number.
Upgrade. The amount shown next to “Charged now (prorated)” is taken from your balance. If your balance isn't enough, the “Upgrade server” window shows “Your wallet balance isn't enough to cover this upgrade.” and the link “Top up your balance →”. Details: Server upgrade: moving to a larger plan.
AI assistant. An assistant connected via MCP pays for orders only from your balance; it can't pay by card and can't top up your balance. An order created by the assistant appears in “Comenzi” with the status “Nou”, so you can also pay for it yourself on the website, by card. Details: Orders, payments, cancellations and upgrades via AI.
Accepting the Terms with every payment
On the payment page and on the balance top-up page, you must tick the box “Am citit și accept Termenii și Condițiile și Politica de Confidențialitate” (I have read and accept the Terms and Conditions and the Privacy Policy), followed by the version of the Terms in parentheses. The links in the box open the documents in a new tab.
Until you tick the box, the “Achitați X MDL” (Pay X MDL) and “Achitați din sold” (Pay from balance) buttons stay inactive. The tick isn't remembered: you tick the box for every payment. The message “Trebuie să acceptați termenii pentru a continua.” (You must accept the terms to continue.) means your consent wasn't recorded: reload the page, tick the box and try again.
Card payment security
- Enter your card details only on the Paynet page, which you reach after clicking “Achitați X MDL” (Pay X MDL). BLACKBOX doesn't see or store them.
- The Paynet page opens at an address in the paynet.md domain. If the website can't confirm this address, it shows “Nu am putut confirma destinația plății. Contactați suportul.” (We could not confirm the payment destination. Contact support.) and doesn't redirect you.
- Your card is not charged on a recurring basis: you start every card payment yourself. The “Reîncărcare automată” (Automatic top-up) switch on the “Sold” (Balance) page doesn't use your card either: it pays invoices only with money that is already in your balance.
- The note “Plăți securizate prin Paynet” (Secure payments via Paynet), together with the Visa, Mastercard and Paynet logos, appears in the footer of the blackbox.md website, on the payment page and on the balance top-up page.
Security Don't send your card details by email, chat or support ticket. Enter them only on the Paynet page opened from the “Achitați X MDL” button.
Frequently asked questions
Can I pay part of the amount from my balance and the rest by card? No. From the balance you can pay only the full amount, and the “Achitați din sold” (Pay from balance) button appears only if your balance covers the whole amount. Top up the difference first.
Why don't I see the “Achitați din sold” button? Your balance is lower than the amount to pay. If the page shows “Plățile online sunt momentan indisponibile” (Online payments are currently unavailable), the balance button doesn't appear either; write to us to pay another way.
Can I pay in EUR or USD? By card, yes: the amount is charged in MDL, and your bank does the conversion. For a bank transfer in EUR or USD, first ask support@blackbox.md for the account details.
Will my card be charged automatically every month? No. The following months are paid based on an invoice issued by our team. See Monthly renewal and paying on time.
I need an invoice in my company's name. What do I do? Before you order, add your company details in “Contul meu” (My account) → “Date de facturare” (Billing details). See Billing details for companies and individuals.
Where does the money go if I cancel an order? The refunded amount goes to your BLACKBOX balance. For a refund to your card, write to support@blackbox.md. See Order cancellation and refunds.
The payment didn't go through or the order status didn't change. What do I do? See The payment failed or the status did not update.