Billing details for companies and individuals

The “Date de facturare” (Billing details) page (blackbox.md/account/billing-profile, “Contul meu” (My account) → “Date de facturare”) stores your billing profiles: a company's details or your personal details. Under the title you see the text “Adăugați datele companiei (sau datele personale) pentru a le folosi la plasarea comenzii și pe facturi.” (Add your company details (or personal details) to use them when you place an order and on invoices.) The profile you choose when you order appears in the “Client” block of that order's PDF invoice.

Available to: any customer signed in to blackbox.md. Each account has its own profiles.

The blackbox.md website is available in Romanian and Russian; this article quotes the Romanian labels with their English meaning.

How it works

• A profile has one of two types: “Persoană juridică” (Legal entity), meaning a company, or “Persoană fizică” (Individual).
• You can save as many profiles as you like, for example one for each company.
• Only one profile can be the default: it is selected automatically when you order.
• For each order, you choose a profile or “Fără date de facturare” (No billing details). Without a profile, the invoice shows only the name and email from your account.

How to add a profile

1. Click “Cont client” (Customer account) in the top bar of the website (on a phone, tap the circle with your initials), then “Date de facturare” (Billing details) in the menu on the left. On a phone, open the menu with the “Meniu cont” (Account menu) button.
2. In the “Profil nou” (New profile) card, under “Tip” (Type), choose “Persoană juridică” (Legal entity; selected by default) or “Persoană fizică” (Individual).
3. Fill in “Nume profil” (Profile name), for example “Main company”. The name only helps you recognize the profile and does not appear on the invoice.
4. Fill in the fields for the type you chose (see the tables below).
5. If you want the profile to be selected automatically when you order, tick “Folosește implicit la checkout” (Use as default at checkout).
6. Click “Adaugă profil” (Add profile). While the profile is being saved, the button shows “Se adaugă…” (Adding…).

The profile appears in the list below the form. As long as the list is empty, it reads “Nu aveți încă profiluri salvate.” (You have no saved profiles yet.)

Fields for “Persoană juridică” (Legal entity)

Fields for “Persoană fizică” (Individual)

When you choose “Persoană fizică”, the company fields disappear and the form shows:

Under “IDNP (opțional)” it reads “Numărul de identificare personal — 13 cifre. Va apărea pe factură.” (Personal identification number, 13 digits. It will appear on the invoice.)

Rules for IDNO and IDNP

The “IDNO / nr. înregistrare” (IDNO / registration no.) and “IDNP (opțional)” (IDNP (optional)) fields are checked when you save:

• a number made up only of digits (a company's IDNO or a person's IDNP from the Republic of Moldova) must have exactly 13 digits;
• a foreign registration or identification number can have 6–20 Latin letters and digits, with no spaces, hyphens or other characters.

For a “Persoană juridică” (Legal entity), “Denumirea companiei” (Company name) and “IDNO / nr. înregistrare” are required. “Cod TVA” (VAT code) is printed on the invoice exactly as you typed it. If “Nume profil” (Profile name) is empty, your browser does not submit the form and highlights the field.

Error messages appear in red above the buttons; the details you entered stay in the form.

The default profile

The default profile has the “Implicit” (Default) badge and appears first in the list. At the “Date de facturare” (Billing details) step of the order, it is already selected.

• To make another profile the default, click “Setează implicit” (Set as default) on its card. The previous default profile loses the badge.
• The “Setează implicit” button does not appear on the default profile's card.
• To have no default profile at all, click “Editează” (Edit) on the default profile, untick “Folosește implicit la checkout” (Use as default at checkout) and click “Salvează” (Save). When you order, “Fără date de facturare” (No billing details) is then selected.

How to edit or delete a profile

Each card in the list shows the profile name, the “Pers. juridică” (Legal entity) or “Pers. fizică” (Individual) badge, “Implicit” (Default) where it applies, then the company name or the person's name, “IDNO: …” or “IDNP: …”, “TVA: …” (VAT: …) and the address.

Editing

1. Click “Editează” (Edit) on the profile's card. The form at the top of the page changes to “Editează profilul” (Edit profile) and is filled in with the profile's details.
2. Make your changes.
3. Click “Salvează” (Save) (while saving, it shows “Se salvează…” (Saving…)). The “Anulează” (Cancel) button discards your changes.

If you change “Tip” (Type) from “Persoană juridică” (Legal entity) to “Persoană fizică” (Individual), saving deletes “Denumirea companiei” (Company name), “Cod TVA” (VAT code), “Bancă” (Bank) and “IBAN”. The value in “Persoană de contact” (Contact person) moves to “Nume și prenume” (Full name), and the number in “IDNO / nr. înregistrare” (IDNO / registration no.) stays in the “IDNP (opțional)” (IDNP (optional)) field and appears on the invoice as “IDNP: …”. Check both fields before you save.

Deleting

1. Click “Șterge” (Delete) on the profile's card.
2. The “Ștergeți profilul?” (Delete the profile?) window opens with the message “Ștergeți acest profil? Facturile deja emise nu se modifică.” (Delete this profile? Invoices that have already been issued will not change.)
3. Confirm with “Șterge” or cancel with “Anulează” (Cancel).

A deleted profile cannot be recovered; if you need it again, add it again.

How to choose the profile when you order

On the order page, the “Date de facturare” (Billing details) step comes after “Sistem de operare” (Operating system) for VPS plans and is the first step for “VPS hosting” and dedicated servers. The step shows the text “Alegeți un profil salvat (companie sau date personale) — va fi folosit pe factură. Puteți omite acest pas.” (Choose a saved profile (company or personal details); it will be used on the invoice. You can skip this step.)

1. Choose the profile. The list shows the profile name and, for companies, also the company name after a dash. The default profile is already selected.
2. If you don't need any details on the invoice, choose “Fără date de facturare” (No billing details).
3. Click “Continuă” (Continue) or, if you chose no profile, “Continuă fără date de facturare” (Continue without billing details).

The “Gestionează datele de facturare →” (Manage billing details →) link opens the “Date de facturare” page in a new tab. A profile you add there appears in the order step only after you reload the order page. The other steps: Placing an order step by step.

Important Add the profile before you order. Once the order has been created, you can no longer add or change its profile from your account. Orders placed through an AI assistant (MCP) are created without billing details.

What appears on the invoice

After your payment is confirmed, you receive the email “Plată confirmată — BBX-…” (Payment confirmed — BBX-…) with the invoice attached, factura-BBX-….pdf. The invoice is in Romanian. Its “Client” block contains, in this order:

1. the name and email from the order (those in your account profile at the time of the order);
2. for a legal entity: the company name, “IDNO: …” and “Cod TVA: …” (VAT code: …);
3. for an individual: the “Nume și prenume” (Full name) value (if it differs from the name in your account) and “IDNP: …”;
4. the address.

Empty fields are not printed. “Bancă” (Bank), “IBAN”, “Persoană de contact” (Contact person), “Telefon” (Phone) and “Nume profil” (Profile name) stay only in the profile and do not appear on the invoice.

Invoice statuses and numbers: The “Facturi” (Invoices) page: statuses, numbers and PDF.

Warning The details are taken from the profile when the PDF is generated, that is, when the payment is confirmed. If you change the profile between placing the order and paying, the invoice shows the new details; if you delete it, the invoice is issued without the company details. PDFs that have already been sent do not change.

Frequently asked questions

I placed my order without a profile. Can I add the company details to the invoice? Not from your account. If the order has not been paid, you can cancel it with “Anulează comanda” (Cancel the order) and place it again, choosing the profile. If it has been paid, write to support@blackbox.md and include the order number. See Order cancellation and refunds.

Do the company details also appear on monthly invoices? No. The profile is linked only to the order in which you chose it and to that order's invoice (BBX-…). If you need the company details on other invoices, for example the monthly renewal invoices, write to support@blackbox.md with the invoice number and your billing details. See Monthly renewal and paying on time.

How do I change the name and email in the “Client” block? You change the name in “Contul meu” (My account) → “Profil” (Profile), and the change applies to new orders: My profile: name, phone number and email. The account email can be changed only through support.